Privacy Policy

1. Introduction

This Privacy Policy describes how mySatkara collects, uses, and shares your personal information. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

User-Provided Information

We collect information you provide when you create an account, make a booking, or contact us. This may include:

Name, email address, phone number, and other contact information
Billing information and payment details
Information about your bookings and preferences
Communications with us or our vendors

Automatically Collected Information

We collect information about your device and usage of mySatkara, such as:

IP address and device identifiers
Browser type and operating system
Pages visited and actions taken on our platform
Time spent on the platform and navigation patterns

Vendor Information

We collect information provided by vendors to list their services, including business details, service descriptions, pricing, and availability.

3. How We Use Your Information

To provide and improve mySatkara: We use your information to operate, maintain, and enhance our platform.

To process bookings and payments: We use your information to facilitate transactions between you and vendors.

To communicate with you: We use your information to send notifications, updates, and respond to your inquiries.

To personalize your experience: We use your information to tailor our services to your preferences and needs.

To comply with legal obligations: We use your information as required by applicable laws and regulations.

4. Data Sharing

Vendors: We share your information with vendors to facilitate bookings and service delivery.

Service Providers: We share your information with third-party service providers for payment processing, analytics, customer support, and other business operations.

Legal Requirements: We may share your information if required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data in certain circumstances
Restriction: Request limitation on how we use your data
Data Portability: Request a copy of your data in a structured, commonly used format